Elevate Your Dental Practice with
Advanced
Intelligence
Improve patient satisfation and improve efficiency with CallJoy's advanced AI-powered reception services.
Natural, human-sounding voices
Say goodbye to robotic, mechanical voices. CallJoy utilizes state-of-the-art neural text-to-speech technology to deliver warm, empathetic, and natural interactions that patients actually enjoy.
Choose from a variety of professional accents and tones that perfectly match your practice's brand voice.
Intelligent, tailored conversations
Our agents don't just follow a script; they listen and respond like a real person with empathy and understanding.
Advanced NLP (Natural Language Processing) ensures every interaction feels like talking to a highly-trained receptionist who knows your practice inside out.
Efficient triage
CallJoy intelligently identifies callers needs — from handling routine bookings and simple questions, to escalating urgent cases for immediate attention. This removes the need for IVR systems ('Press-1 for appointments, Press-2 for emergencies') and allows patients to explain their needs in their own words, as soon as the call is answered.
CallJoy will also filter out sales and other unwanted calls, further improving the efficiency of your Practice.
24/7 Availability
Don't lose patients to the competition just because you're closed or didn't return a voicemail in time. CallJoy provides 100% coverage, handling appointments day and night, 365 days a year.
No more need for voicemail callbacks, or complaints about missed calls. Your phone line is always open for business, with appointments being managed 24x7 automatically.
Solutions built for performance
Seamless integrations and powerful tools to keep your practice running at peak performance.
Integrated Systems
Connect CallJoy directly with your existing software stack. We integrate with all major Patient Management Systems, Calendars and more, to ensure data flows smoothly and securely. Our phone agents don't just talk but take positive action directly during the call.
Smart call transfers
Ensure complex or high-stakes calls reach the right person instantly. Our AI intelligently identifies when a human touch is needed, and transfers the call to the appropriate staff member, with a warm handover so that the Patient doesnt have to repeat themselves.
Expert Knowledge
Your CallJoy agent will be trained on your specific Practice, including opening times, location, directions, services, prices, facilities and much more. This knowledge base can be updated in real-time, by your team, ensuring that your patients always receive accurate and up-to-date information.
Secure Dashboard
CallJoy provides your Practice with a secure online dashboard. This allows you to review all call transcripts, playback audio, and track call outcomes. Reports can be generated to track key metrics such as call volume, call duration, and call resolution rates and more.
Upcoming Features
We're constantly evolving. Here are some of the exciting capabilities currently in development.
Have a question about these features? Check our FAQ or Contact Us to request something specific.
Compare Features
Find the perfect level of intelligent support for your practice's unique needs.
| Feature |
Basic
Bronze
|
Popular
Silver
|
Advanced
Gold
|
|---|---|---|---|
| 24/7 Call Handling | check_circle | check_circle | check_circle |
| Appointment Scheduling | check_circle | check_circle | check_circle |
| Patient Inquiry Handling | check_circle | check_circle | check_circle |
| Custom Agent Voice | Standard | Premium Choice | Fully Bespoke |
| SMS Notifications | 50 / month | Unlimited | Unlimited |
| Custom Logic Setup | cancel | check_circle | check_circle |
| Multi-language Support | English only | Up to 3 languages | 25+ languages |
| CRM & Calendar Integration | Manual Sync | Real-time API | Full Custom Integration |
| Payment Collection | cancel | check_circle | check_circle |
| Premium Analytics | Basic Weekly | Live Dashboard | Bespoke Reports |
| Dedicated Account Manager | cancel | cancel | check_circle |
| Call Transcripts & Recordings | 7 Day Retention | 30 Day Retention | Unlimited |
| AI Sentiment Analysis | cancel | check_circle | check_circle |
| Concurrent Call Capacity | 3 Calls | 10 Calls | Unlimited |
| Priority Support | 48h Email | 12h Email & Chat | Instant 24/7 |
| Enquire | Choose Silver | Go Gold |
Get your custom
Personalised Report
Use our free 60-second performance calculator for an instant, full report and forecast showing the potential impact CallJoy will have on your Dental Practice.
